What's New:

Collections Marketing Center (CMC) Receives 2008 Collections Technology Excellence Award Click HERE to learn more

CMC Was Featured in October 2007 Collections & Credit Risk Magazine Article. Click HERE to download the article



The Solution
The CMC Solution Patent Pending

CMC works for any collections model.

CMC has the collections solution for everyone. Whether your corporation is trying to collect on credit cards, a mortgage payment, healthcare self-pay balances, or anything else--CMC has the solution for you, regardless of the type of debt. Our passion and expertise is in innovative collection strategies, analytics, and operations management.

Flexibility and Personalization increase customer satisfaction.

The option is up to you. CMC will implement whichever method is most effective in collecting your unpaid debt. Live agent availability, the convenience of the internet, sophisticated and personalized Interactive Voice Response scripts, text messaging, email -- you name it. CMC specializes in all modes of automated communication, as well as in finding the most effective approach to provide our clients with the best results. We match each of your customers with the right offer, identify the most effective communication methods, and deploy them at the best contact time.

CMC begins with the best combined experience, to date, in the industy. Using accurate metrics to analyze your results across all channels, we regularly make incremental adjustments to perfect the process. Then we quickly deploy the revised strategies to maximum effect.

CMC's experience provides results--immediately.

CMC is brought to you by a team of seasoned industry managers that have more than 20 years in collections technology with real first-hand experience designing and building enterprise collections solutions -- from the white board to production -- for some of the industry's largest financial institutions. As pioneers in the Collections industry, CMC has been around long enough to understand what works; with that knowledge, we've compiled the most efficient, result-producing processes to create a fully-integrated model to:

  • Increase Right Party Contacts and payments
  • Reduce charge-offs
  • Reduce overhead and collections costs
  • Create immediate and substantial ROI

Save time and money with CMC's Plug and Play, Turnkey solution.

CMC will gather all the leads and do all the collections on your behalf. While other alternatives require time consuming and costly setup, CMC has done all the work for you ahead of time. There is no need for manual intervention – you can take advantage of CMC resources or deploy your own if you desire.

Results-based payment means no overhead costs.

We can take your existing collections process and do it more efficiently – and cost-effectively -- than all other alternatives. If you wish, we can build you one from scratch--and you won't have to pay any start-up fees, just pay for the service you use.

There's more from CMC:

  • Highly Scalable - Handles any level of account volumes

  • Comprehensive Data Analytics for channel targeting, campaign decision engine, and performance reporting

  • "Yours or Ours" approach to handling live agent interaction

  • Comprehensive Program Management to ensure the best quality assurance and business support

 
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