About Us
Collections Marketing Center (CMC) pioneered the industry’s first fully integrated, multi-channel, adaptive collections service to maximize cost-performance.
The FlexCollectSM platform combines advanced technology, a marketing focus and responsiveness to changing consumer behavior to optimize results for creditors in their credit risk and default management operations.
CMC easily customizes applications to process many types of debt, including credit cards, home equity loans, mortgage payments, healthcare receivables, telecom and utility bills.
CMC was born out of the experience of Bridgeforce, Inc., the industry’s leading collections technology and strategy firm.
Click Here for more information about our FlexCollectSM platform.
Investors/Board of Directors
Investors include former executives from Citicorp, MBNA, Bank of America,
IBM, Gartner, and several successful startup companies. Most significantly,
the CMC Board of Directors includes:
Dawn Willey — Dawn is the founder/CEO of Bridgeforce Inc., a consulting firm specializing since 2000 in the strategies, systems, and tools required to maximize the value of credit relationships. Dawn also was one of the founders and visionaries behind CMC. Prior to Bridgeforce, Dawn’s career spanned numerous credit, risk, collections, and business technology executive positions during more than 16 years at MBNA during its early growth years.
Don Sanders — Don co-founded Credit and Risk Management Associates (CRMA) in 1990 and served as its Managing Director until the company was sold to Fair Isaac Companies in 1996. His 35+ years of experience in the consumer finance industry includes management and executive positions with Korvettes Department Stores, Citicorp and Commercial Credit Corporation along with membership on the Board of Directors of the Metris Companies.
Ralph Clark — Ralph is a former Corporate Vice President of International Business Machines. Ralph held many executive roles during his IBM career through 1994, including General Manager of the IBM Financial Services Business Unit which managed the sales, manufacture and development of hardware, software and services for a multi-billion dollar worldwide business area. Ralph also served as Chairman of Frontec AMT, Inc. a global software and services company until 1998, and now serves on the boards of several private and public companies.
Manny Fernandez — Manny is the former Chairman and CEO of the Gartner Group, which grew under his leadership from $40 million to more than $900 million in annual revenues. Before Gartner, Manny was president and CEO of Dataquest, which Gartner acquired during his tenure. Prior to that Manny served as CEO of laptop computer manufacturer Gavilan Computer Corporation and chip maker Zilog. Manny co-founded SI Ventures and has extensive experience with high-tech companies, including board directorships with four Fortune 500 companies.
Click Here to meet our Management Team
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