Resources

Interactive Tools & Assessments

ROI Analysis: This customized report details the financial impact your collections organization would realize by deploying a full channel collections solution such as CMC FlexCollect Synch, given your current agent headcount, channel spend, account balances and roll rates.

Collections Operations Assessment: Provides collections organizations with a full assessment of their current operational processes, identifying where opportunities exist to improve efficiency and effectiveness, and creating a set of recommendations for maximizing performance.

Webcasts/Podcasts

Got Debt:  CMC is Changing How You’re Paid
CMC CEO Vytas Kisielius and David Evans of Pymnts.com discuss today’s collections and risk management challenges, as well as the benefits of a full channel approach to collections.

White Papers

Thrive or Barely Survive? The Megatrends Driving Default Management: This white paper, authored by CMC CEO Vytas Kisielius explores the ten megatrends fundamentally impacting today's financial collections strategies and customer service and the importance of revising our traditional approach.

Leveraging Collections as a Customer Retention Tool: This white paper, co-authored by CMC CEO Vytas Kisielius and Julie Austin of TSYS examines the changing profile of today’s debtor, the importance of optimizing collections operations to long-term customer retention and profitability.

Data Sheets

CMC Corporate Overview